Privacy Policy
This Privacy Policy (“Policy”) explains how Self-Love Counseling, LLC (“Self-Love Counseling,” “we,” “us,” or “our”) collects, uses, and protects information when you visit and use selflovecounselingllc.com (the “Website”).
This Policy applies to information collected through the Website and does not replace or modify the Self-Love Counseling, LLC Notice of Privacy Practices, which describes how protected health information (“PHI”) may be used and disclosed in connection with psychotherapy services.
Information We Collect
We may collect information that you voluntarily provide when you interact with the Website, including:
Your name
Email address
Phone number
Mailing address, if provided
Information you choose to include in a website contact form or other communication
Information necessary to process payments for services, where applicable
Please do not submit sensitive health information, detailed clinical information, or information about an urgent mental health concern through a general website contact form. Website contact forms and ordinary email are not intended for confidential clinical communication.
When you make a payment, payment information may be processed by a third-party payment processor. Self-Love Counseling, LLC does not need to receive or retain your full payment card number in order to process payments through a third-party payment platform.
How We Use Information
We may use information collected through the Website to:
Respond to inquiries and requests
Communicate with you regarding services you have requested
Provide and administer services you have requested
Schedule or coordinate appointments when applicable
Process payments and related transactions
Maintain and improve the Website
Understand how visitors use the Website
Respond to requests, questions, or other communications
Comply with applicable legal and professional obligations
Protect the security and integrity of the Website and our business
We will use information in accordance with applicable law and, where applicable, our Notice of Privacy Practices.
Protected Health Information
If you are a client of Self-Love Counseling, LLC, certain health information may be protected health information under the Health Insurance Portability and Accountability Act (“HIPAA”).
The use and disclosure of PHI is governed by our Notice of Privacy Practices. Nothing in this Privacy Policy is intended to provide a different level of privacy protection for PHI than required by applicable law.
Information Collected Automatically
When you visit the Website, certain information may be collected automatically by your browser, hosting provider, analytics services, or other website technologies. Depending on the services used by the Website, this information may include:
IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website or webpage
General information about how visitors interact with the Website
This information may be used to maintain website functionality, improve website performance, understand general website traffic, and protect the Website from security threats.
Cookies and Similar Technologies
The Website may use cookies or similar technologies to support website functionality, understand website usage, or improve the user experience.
Cookies are small data files stored on your device by a website. You can generally modify your browser settings to decline or delete cookies. Some website features may not function properly if cookies are disabled.
The specific cookies or similar technologies used by the Website may change over time as website providers and services are updated.
Third-Party Services
Self-Love Counseling, LLC may use third-party service providers to support website functionality, scheduling, payment processing, communications, website hosting, analytics, or other business functions.
These providers may have access to information necessary to perform services on our behalf and are expected to handle information in accordance with applicable law and their contractual obligations.
The Website may also contain links to third-party websites. Self-Love Counseling, LLC does not control the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Email and Communications
If you voluntarily provide your email address or other contact information, we may use it to respond to your inquiry, communicate regarding services you have requested, or provide other communications for which you have appropriately consented.
If you receive marketing or promotional email communications from Self-Love Counseling, LLC, you may opt out by using the unsubscribe instructions included in the communication.
Opting out of marketing communications does not prevent communications that are necessary to provide services you have requested or otherwise permitted or required by law.
Security
Self-Love Counseling, LLC takes reasonable administrative, technical, and organizational measures to protect information collected through the Website from unauthorized access, use, alteration, or disclosure.
However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted through the Website or by email.
Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Policy, to provide requested services, to comply with legal, professional, accounting, or record-retention requirements, to resolve disputes, and to protect our legal rights.
Because certain information related to psychotherapy services may be subject to legal or professional record-retention requirements, requests to delete information may not always be able to be fulfilled.
Your Privacy Rights
Depending on applicable law, you may have certain rights regarding personal information collected through the Website, including the right to request access to or correction of certain information.
Rights regarding protected health information are addressed separately in the Self-Love Counseling, LLC Notice of Privacy Practices.
To submit a privacy-related request, please contact Self-Love Counseling, LLC using the contact information provided below.
Children's Privacy
The Website is not directed toward children under the age of 13, and Self-Love Counseling, LLC does not knowingly collect personal information through the Website from children under 13.
If you believe that a child has provided personal information through the Website without appropriate authorization, please contact us so that we can take appropriate steps.
Changes to This Privacy Policy
Self-Love Counseling, LLC may update this Privacy Policy from time to time to reflect changes in our services, website practices, technology, or applicable law.
When material changes are made, the updated Policy will be posted on this page with a revised effective date.
Your continued use of the Website after an updated Policy is posted constitutes acknowledgment of the updated Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Self-Love Counseling, LLC
10255 Commerce Drive, Suite 204
Carmel, Indiana 46032
Email Address: Amber@selflovecounselingllc.com
This document was last updated on August 10, 2026.